Tuesday, March 2, 2010

Hospital Authority Luncheon Seminar

The PM SIG of the Hospital Authority IT Division invited me to give a luncheon seminar last week. The topic was “Five Golden Rules for Managing Project Risks”. Risk is a topic that I am immensely interested in. Readers of this blog probably know I published a Risk paper here based on another seminar I delivered before.The PM SIG is organized by the PMO of the HA ITD, comprising several senior managers with rich and deep experience in project management. I really admire their enthusiasm and professionalism in promoting better management of their IT projects. It is appropriate to have many formal processes while at the same time elevating skills of individuals when delivering projects, as hundreds of millions of dollars are at stake there.

Given it was a luncheon seminar I did not want to burden the audience with heavy stuff so I focused more on the lighter side of risk management. One analogy that came out of the seminar is definitely similarities between managing risks in road traffic and projects. Both rely on a methodology – in the case of road traffic it is a set of stringent rules and regulations, as well as skills of individuals – drivers or project managers.

The funniest discussion probably is some drivers pretend to follow an important procedure when changing lane, namely check the blind spot, but do not really check. They merely turn their heads because their driving teachers trained them to just simulate this action to get past the exam. This is similar to some project managers in the real world pretend to follow an important risk process such as updating a risk log, but not really evaluating risks at hand. They do it for the sake of satisfying requests from senior management.

I look forward to another luncheon seminar at HA this month. This time the same topic will be delivered to a group of medical doctors, physicians and clinical staff.

WOW - Worst of the Worst Scenario analysis is an important concept in risk management.

Dr. Wing Nam Wong is a key driver of the HA IT PMO.

Although it was a luncheon seminar, projector and powerpoint slides were still essential.