Monday, August 3, 2009

Crisis Management vs. Project Management Part 3 (Final)

For team composition, a project should have a team defined in the very beginning. Some may argue that in the real world this may not be possible all the time, particularly in this state of economy when resources in most organizations remain tight. Having said that, it’s fair to say for most projects cannot proceed without a team structure in place and a large portion of the team members (say 80%) defined before the project starts.

A crisis team, on the other hand, will change depending on the work at hand. Handling a crisis requires a series of actions, usually in the form of projects. During different stages of the crisis, various teams will be formed. Back in May this year, Hong Kong still tried to prevent the first case of H1N1 from happening. The Control Centre kept track of any possible outbreak cases that would be ‘imported’ from other countries. When the first instance of H1N1 was spotted, they quarantined a hotel. That required the support of the Police and Immigration. During the second stage when the virus was clearly spreading within Hong Kong, the Control Centre worked with the Education Department and their own clinical staff to try containing the spread of the epidemic.

Finally it is really hard to give a designated end date for a crisis. Human knowledge is limited and it is really hard to give an end date to a crisis. Even it’s quite clear a crisis has ended, most of the time a small team will still be in alert mode carefully watching for any sign the crisis may re-emerge. A project, in contrast, always has a well-defined end date. This concludes our analysis of differences and commonalities between project management and crisis management.

Copyright © 2009 Knowledge Century Limited.

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